Cinegy

Friday, May 18th

Last update07:42:00 AM GMT

You are here: Support FAQs

Email

FAQs

Items tagged with: error message

 
Items
During ingest session the following error appeared several times: "The specified network name is no longer available" and the ingest was stopped
I get the following error message during the DVD ingest: E): DVD INGEST: Can't decode AC3 stream: check for presence DShow-based AC3 decoder in the system.
I have opened and edited a document from the DocumentBin. When I try to save it, I get the error messege, that the file is read-only.
I'm trying to compact a roll, I get the error "Some objects involved are not accessible due to the rights restrictions. The compacting operations are disabled".
If a user closes the Cinegy Desktop application on one PC and launches it on another one, the “User already opened CMD on first PC” error appears.
In Cinegy Enterprise Manager, under Permissions, the Domain drop-down list is blank. If I work through the SQL Server Local Machine I get the error “Windows NT user or group [xx] not found. [xx] is not a valid login or you do not have permission.”
We are unable to connect to the 64bit Cinegy server, we get the following error "Could not find stored procedure 'master.dbo.xp_register_client".
We tried to ingest something with WMV, but the ingest breaks down after ~25sec with a DVS-Buffer-overflow-error.
What does the following error message in the system log mean? “(E): Messenger: Can't connect to server - [10:55:48 16.10.2008]"
What error message will be shown if there is trouble communicating with the MS SQL Server? Could this cause ingest buffers to fill up?
When I open the Cinegy Media Cleaner for the roll, all commands in the context menu are disabled. The only enabled item is “Clear the archived status”. What does this mean?
When I start Cinegy I get the error message: "Could not find stored procedure 'master.dbo.xp_register_client'".
When I use remote access to connect to Cinegy Desktop and double-click to play the clip, the following error appears: "E] Failed to create Clip Viewer window”.
When the node browser is open in the upper right corner the following error message is shown "Mam Roles don't use permissions for node access".
Where can I find a list of error messages and codes?
While working with the audit functionality the following error appears: 'The table audit_events does not exist' appears.